This Privacy Policy explains how [FastCorpFiling, LLC] ("FastCorpFiling," "we," "us," or "our") collects, uses, shares, and protects information when you use fastcorpfiling.com (the "Site") and our document preparation and filing services (the "Services").
By using the Site or Services, you agree to the collection and use of information as described in this Policy.
1. Information We Collect
1.1 Information You Provide
When you use the Site or Services, you may provide:
- Identifying information: name, email address, phone number, mailing address.
- Business information: proposed entity name, entity type, state of formation, business purpose, ownership and management details, registered agent information, principal office address.
- Owner/organizer information: names, addresses, dates of birth, Social Security Numbers (for EIN applications), passport or other ID numbers (for non-US residents), beneficial ownership information.
- Payment information: payment is processed by our third-party payment processor (Stripe). We do not store full payment card numbers on our systems. We may receive a token or last-four digits for record-keeping.
- Communications: emails, support tickets, phone calls (which may be recorded for quality and training where permitted by law), and any other communications you send us.
1.2 Information Collected Automatically
When you visit the Site, we may automatically collect:
- Device and connection information: IP address, browser type and version, operating system, device identifiers.
- Usage information: pages visited, time spent, links clicked, referring URL, search terms.
- Cookies and similar technologies: see Section 6 below.
1.3 Information from Third Parties
We may receive information from payment processors (transaction confirmation, fraud signals); government agency portals (filing status, confirmation numbers, stamped documents); and service providers that help us operate the Site (analytics, security, email delivery).
2. How We Use Information
We use the information we collect to:
- Prepare and file documents on your behalf with state and federal agencies;
- Process payments and issue refunds;
- Communicate with you about your order, including status updates, additional information requests, document delivery, and compliance reminders;
- Provide customer support;
- Detect, prevent, and respond to fraud, security incidents, abuse, and violations of our Terms;
- Comply with legal obligations, including tax reporting, court orders, and government requests;
- Improve the Site and Services, including analytics and product development;
- With your consent, send marketing communications. You can unsubscribe at any time.
3. How We Share Information
We share information only as necessary to provide the Services, comply with the law, or protect rights. Specifically, we share with:
3.1 Government Agencies
To provide the Services, we submit your information to state Secretaries of State, the Internal Revenue Service, FinCEN (for Beneficial Ownership Information reports), and other government agencies. Information submitted to government agencies may become part of public records as required by law (for example, the names and addresses of LLC organizers in many states are publicly searchable).
3.2 Service Providers
We share information with third-party service providers that help us operate the business, including:
- Payment processing: Stripe, Inc.
- Email delivery: [e.g., Google Workspace, SendGrid, Postmark]
- Cloud hosting and data storage: [e.g., GitHub Pages, Vercel, AWS]
- Customer support tools: [e.g., HelpScout, Zendesk]
- Analytics: [e.g., Google Analytics, Plausible]
- Document signing: [e.g., DocuSign, PandaDoc]
- Order management: [e.g., Airtable]
These providers are bound by confidentiality obligations and may use your information only as needed to provide services to us.
3.3 Legal and Safety
We may disclose information when we believe in good faith that disclosure is required to comply with applicable law, regulation, subpoena, court order, or other legal process; to enforce our Terms; to protect the rights, property, or safety of FastCorpFiling, our users, or others; or in connection with fraud investigations or law enforcement requests.
3.4 Business Transfers
If FastCorpFiling is acquired, merges with another company, or sells all or substantially all of its assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or control of personal information.
3.5 With Your Consent
We may share information with your consent or at your direction.
We do not sell your personal information.
4. Data Retention
We retain personal information for as long as needed to provide the Services and to comply with legal obligations. Specifically:
- Order and customer records: retained for at least 7 years to comply with tax and business record requirements.
- Filing records: retained indefinitely as part of business records.
- Marketing contact information: retained until you unsubscribe.
- Logs and analytics data: typically retained for 12 months.
You may request deletion of your information subject to the limitations described in Section 7 (we may need to retain certain records to comply with the law).
5. Security
We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit (TLS), access controls, and employee training. No system is 100% secure. We cannot guarantee that information will never be accessed without authorization. If we discover a security incident affecting your information, we will notify you and applicable authorities as required by law.
6. Cookies and Tracking
The Site uses cookies and similar technologies. Categories include:
- Essential cookies (required for the Site to function — e.g., session and security cookies).
- Analytics cookies (help us understand Site usage).
- Marketing cookies (only if applicable — used for advertising).
You can manage cookies through your browser settings. Disabling essential cookies may break Site functionality.
7. Your Rights
Depending on your location, you may have rights under privacy laws including:
7.1 California Residents (CCPA / CPRA)
California residents have the right to: know what personal information we collect, use, disclose, and (if applicable) sell; request access to and a copy of personal information we hold about you; request deletion of personal information, subject to legal exceptions; correct inaccurate personal information; opt out of the "sale" or "sharing" of personal information (we do not sell or share for cross-context behavioral advertising); limit use of sensitive personal information; and be free from discrimination for exercising your rights.
To exercise these rights, contact [privacy@fastcorpfiling.com]. We will verify your identity before responding.
7.2 Other US States
Residents of other states with comprehensive privacy laws (Virginia, Colorado, Connecticut, Utah, and others as enacted) have similar rights. Contact us at [privacy@fastcorpfiling.com] to exercise them.
7.3 EU and UK Residents (GDPR / UK GDPR)
If you are in the European Economic Area or the United Kingdom, you have rights including access, correction, deletion, restriction, portability, and objection. Our legal bases for processing include contract performance, legitimate interests, legal obligations, and consent. Contact [privacy@fastcorpfiling.com] to exercise your rights. You may also lodge a complaint with your data protection authority.
8. Children's Privacy
The Site and Services are intended for adults (18+) forming or maintaining business entities. We do not knowingly collect information from children under 13 (or 16 in some jurisdictions). If we learn we have collected such information, we will delete it.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Review their privacy policies before providing them with information.
10. International Users
The Site is operated from the United States. If you access the Site from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country.
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date. We encourage you to review periodically.
12. Contact
Questions or requests regarding this Privacy Policy:
[YOUR BUSINESS ADDRESS]
Privacy contact: [privacy@fastcorpfiling.com]
Phone: [YOUR PHONE]